Services
Appointment Setting
Working as part of your in-house team and representing your organization, speaking the same language as you in order to build relationships with your prospects, our task is to open doors and generate interest; to create the opportunity for you to present your company to the best of your ability.
We have experience of all market sectors, in the UK, in Europe and in the US, and will generate appointments from junior through to VP level.
Database Cleansing
Records are validated and new names and email addresses added where appropriate. This can offer significant cost savings on your marketing budget and should not be overlooked.
Validation
Providing information that allows you to target your ideal companies. We research the desired contact level and gather together the necessary information to enable the initial contact to be made.
Customer Satisfaction Surveys
This service involves calling your clients or their customers to ascertain their views on any services offered; where there may be areas of improvement; what they would like to see offered in the future; gathering feedback on new initiatives and generally gaining a greater understanding of their attitudes.
Research
This is often used during list building. A typical project would be to identify 3 senior contacts within a given company, find out their location and email address for use in future mailings or other targeted activity.
Live Leads
We may identify a great opportunity during our appointment setting, but not always at the right moment. Our challenge at this point is to be remembered in order to keep the door open so that we may be considered for future opportunities. We see it as central to the new business process to build and maintain relationships as these become warm leads and can pay dividends in the future.
Seminar & Exhibition Support
This activity is split broadly in to pre- and post-event activity.
Pre-event: our aim would be to secure the maximum number of exhibitors, speakers and attendees for your event.
  • Updating and validating names and address including
    email addresses prior to mailing date
  • Warming Prospective lists before events
  • Targeting activity and materials at exhibitors and suppliers
  • Relationship marketing in order to reinforce commitment to
    attend or to exhibit Post-event: when the audience has taken
    the trouble to attend an event, this demonstrates a degree of
    commitment to the products and services on offer. Our follow-up
    activity seeks to maximise the potential of this commitment in
    commercial terms
  • Follow up and activity prioritisation.
TeleMarketing Training
We offer guidance, techniques and support to telemarketing teams, including demonstrations and tricks of the trade, to encourage a positive attitude and feelings of confidence and assurance.

To get the very best from New Business Department’s services call now, Val Pestell on 07785 915325, to arrange a free consultation and we will propose the best combination of these services tailored to fit your particular requirements and of course, your budget.
Testimonials
“Having worked with Valerie for the past 18 months she has become an invaluable virtual member of the PHASE II prospecting and sales administration team.

Her tenacity and lively approach has resulted in several key appointments being secured which have in turn been converted into new business.
A worthwhile investment”

Derek MacLennan, PHASE II UK

“Val is a trusted, expert provider of top quality telemarketing services. We have used her for a number of years and for each project she has demonstrated a level of professionalism and capability, rare in the market today. We have full confidence in Val’s ability to work in just about any sector and to communicate with confidence and gravitas at all levels through to and including board level. Think Smart Marketing only work with the very best specialist providers, our clients expect nothing less. We know with Val that’s exactly what we’re getting. I have no hesitation in recommending her.”

Owen Ashby,   
Think Smart Marketing

Contact
For more information or to arrange an appointment, please contact Val Pestell on:

Telephone: 01926 330 722
Mobile: 07785 915325